Managed Services - Capella CSL

Managed

Services

Comprehensive IT Support Tailored to Your Needs

Capella Computer Solutions provides a full suite of managed IT services designed to enhance your business operations, strengthen your cybersecurity posture, and ensure seamless IT infrastructure management. Explore our service offerings below:

Comprehensive IT Support

Our IT support services are tailored to businesses of all sizes, ensuring high availability, rapid response times, and expert assistance when you need it most.

Flexible Service Hours: From 5×8 business hours, with hourly-based service options, through to a true 24×7 global provision.
Rapid Response: 30-minute response time to address critical needs.
Expert IT Team: Dedicated professionals with industry-specific knowledge.
Device Support: Full Apple Mac, desktop, and laptop support.
Advanced Security: Management and support for multi-factor authentication (MFA).
Convenient Reporting: Automated service reporting for transparency and insights.
Printer and App Support: Includes printer support and cloud/installed application assistance.
Proactive Monitoring: Comprehensive system monitoring and incident management.
Third-Party Management: Coordinated support for external vendors (contract-dependent).
Detailed Reporting: Monthly advanced service reports.
VoIP and VC Support: Enhanced communication tools for modern business needs.
Directory Services: Azure AD and Active Directory Domain Services (ADDS) Support.

Cybersecurity and Data Protection

Our IT support services are tailored to businesses of all sizes, ensuring high availability, rapid response times, and expert assistance when you need it most.

Comprehensive Protection: Business antivirus, multi-factor authentication, and endpoint protection.
Disaster Recovery: Data backup and disaster recovery services.
Risk Audits: Security audits, including dark web exposure checks and risk assessments.
24×7 SOC Support: Dedicated Security Operations Centre for round-the-clock cyber issue resolution.
Automated Defence Systems: EDR/MDR support and SIEM alerts with traffic tagging.
Penetration Testing: Automated software-level penetration tests to identify vulnerabilities.
Continuous Assessment: Ongoing vulnerability scanning for proactive risk management.
Content Filtering: Web filtering and dark web monitoring for safer internet use.
Awareness Programmes: Cybersecurity training and awareness initiatives.

IT Infrastructure Management

Optimise your IT infrastructure with proactive management and support services designed to minimise downtime and maximise performance.

Flexible Service Hours: From 5×8 business hours, with hourly-based service options, through to a true 24×7 global provision.
Server Maintenance: End-to-end server hardware and software management with regular updates and patches.
Cloud Management: Proactive support for cloud VM servers and software, including updates and patches.
Cloud Support: Comprehensive cloud services support and maintenance.

Who Can Use Capella Managed Services?

Capella Managed Services are designed to meet the needs of businesses of all sizes, including:

Sole Traders: Flexible and cost-effective solutions tailored to individual business needs.
Small and Medium Enterprises (SMEs): Scalable services to support growing IT requirements.
Large Enterprises: Comprehensive and robust IT infrastructure management and cybersecurity services to handle complex environments

Whether you are a sole trader seeking reliable IT support or a multinational enterprise requiring advanced cybersecurity solutions, Capella has the expertise to support your business.

Why Choose Capella Managed Services?

With Capella, you get a partner dedicated to your success. Our expert team, state-of-the-art tools, and commitment to excellence ensure your IT infrastructure is secure, efficient, and always operational.

Ready to Transform Your IT Operations?

Careers at Capella

We are passionate about how we work with our customers, delivering the right solutions at the right time to transform and empower businesses to grow. We pride ourselves on Trust, Loyalty and put our customers’ needs first. This is reflected in our 100% customer retention rate.

We are always looking for high quality people, who are as passionate as us in looking after our customers. If you think you have what it takes to be successful with us please click the link below to see our current Open Job Roles

Open Job Roles